Customer Contempt Dept.

Originally posted 2006-12-29 17:07:17. Republished by Blog Post Promoter

Esoteric codes and their keysDoc Searls: “Somebody suggested to me that VRM is “the opposite of DRM” Digital Rights Management, rather than or in addition to the reciprocal of CRM Customer Relationship Management.” Nice point.

UPDATE:  DRM on death’s door?  And will that, doctor, keep the Apple away?  Wired says yes.

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Author:Ron Coleman

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