Tom Crandall considers “When A Gripe Site Is Manipulated By A Competitor” — and gets a crack expert opinion in there. Says Tom:
I believe we are entering a very dark period of the web, folks. The vitriol and deceit of political players and media in the U.S. is trickling down to the culture of business. In my work I have identified and helped prosecute businesses that fabricate consumer generated media and promote malicious falsehoods against competitors in the guise of an abused customer or industry expert. Some of them are dumb enough to publish links to their competing sites.
Tom may be selling the grassroots short on their creative ability here — I don’t know if we needed politicians and media stars to show us how to lie (and profit from it) — but he’s pretty much right that something is going to have to give here.