But let’s say I’m willing to spring for a few bucks because someone is at my house who would like to watch the Yankees – Red Sox game on the Internet. Which is, after all, like a TV, right?
So, great. I have FiOS Internet and phone from Verizon. They also offer TV through the same fiber. I know this because they offer it hard; and they offer it often.
As it happens, earlier this evening I’d upgraded the FiOS Internet to higher speeds for just ten bucks, and I even got an email saying that my “request” was “complete,” even though the speeds still seem pretty much the same, but hey, that’s Verizon; you can’t really take them too literally, after all. They’re pretty much the government.
But ok, whatever. Can I get the ball game or not?
Well: Topical relevance, right? It’s this:
Interested in technology, brands, customer service, computers?
Then you’ll love my chat with Verizon (heads up, BTW; in the chat I got the up/down speeds scrambled).
One Reply to “My chat with Verizon”
I strongly suspect that “sophie” is an expert system, and not an actual person sitting at the other end. (Or perhaps a person monitoring several dozen expert system conversations in case they need to intervene.)
Comments are closed.